Privacy Policy

FreeAI ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services through www.freeai.com.ng ("the Site"). By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to improve your experience and the functionality of our platform. This includes:

1.1. Personal Information

  • Account Information: When you sign up, we collect your name, email address, and other details required to create an account.
  • Payment Information: For paid subscriptions, we collect payment details (credit card information, billing address) through secure third-party processors. We do not store payment information on our servers.

1.2. Non-Personal Information

  • Usage Data: We collect information about how you use our services (e.g., pages visited, features used, time spent on the platform) to improve performance.
  • Device Information: We collect information about the devices you use to access the Site, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services: Personalize your experience, improve content generation features, and enhance overall platform performance.
  • Communicate with you: Send you updates, respond to inquiries, and provide customer support.
  • Process transactions: Ensure secure processing of subscription payments.
  • Improve security: Monitor and protect the platform from fraud, abuse, and other harmful activity.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:

  • With service providers: We share information with trusted third-party vendors who help us with hosting, payment processing, and customer support.
  • For legal reasons: If required by law, regulation, or court order, we may disclose your personal information to comply with legal obligations.
  • With your consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We take security seriously. We use encryption (SSL) and other industry-standard measures to protect your information from unauthorized access, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have control over your personal information. Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your data, subject to legal and operational obligations.
  • Opt-out: Unsubscribe from marketing emails or other communications.

To exercise any of these rights, contact us at privacy@freeai.com.ng.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. If you choose to delete your account, we will delete or anonymize your data unless legal requirements prevent us from doing so.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently gathered such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@freeai.com.ng

Address: 618 8 Shepherd Market, Mayfair, W1J7JY, London, UK